INTEGRATED MANAGEMENT SYSTEM POLICY
Kaplanlar Soğutma A.Ş. and Kaplanlar Pazarlama A.Ş., operating in the design, manufacturing, and sales of commercial refrigeration units, hereby establish and maintain this Integrated Management System Policy in alignment with the organization’s purpose, context, and strategic direction.
This policy is communicated, understood, and applied across all levels of the organization and is shared with relevant interested parties, including customers, suppliers, and business partners.
We are committed to the following principles:
• We place customer satisfaction at the core of our operations by consistently meeting applicable requirements, effectively managing customer expectations and feedback, eliminating non-value-added activities, ensuring on-time delivery, leveraging current industry technologies, and continuously improving our Quality Management System to strengthen our competitiveness and market position.
• We continuously improve the effectiveness of our processes by monitoring performance against defined objectives, ensuring the availability of necessary resources, and embedding management systems into our corporate culture as a fundamental way of working.
• We are committed to protecting the environment by preventing pollution of soil, water, and air, safeguarding biodiversity, and reducing our carbon footprint. We promote efficient use of natural resources through energy-efficient product design and sustainable service practices, while supporting adaptation to climate change impacts.
• We implement effective waste management practices, prioritize recycling and recovery, and focus on designing and producing durable, environmentally responsible products. Through a preventive approach, we aim to eliminate environmental risks or reduce them to acceptable levels.
• We fully comply with all applicable legal, regulatory, contractual, and other obligations, and provide the necessary resources and information to continuously improve our performance in Quality, Environmental, Energy, Occupational Health & Safety, and Information Security Management Systems. We encourage employee consultation and participation and commit to the continual improvement of our integrated management system.
• We integrate environmental sustainability principles into product and process design, aim to reduce carbon emissions and optimize energy consumption, increase the use of renewable energy sources, and encourage collaboration across our supply chain to improve environmental performance.
• We support the development and awareness of all employees by providing appropriate training resources, ensuring active participation in management systems, and maintaining open communication through feedback mechanisms to enhance engagement and satisfaction.
• We are committed to providing safe and healthy working conditions, eliminating hazards, and reducing occupational health and safety risks. Through systematic risk assessment and preventive controls, we aim to prevent work-related injuries and health deterioration.
• We protect all information assets by ensuring confidentiality, integrity, and availability, and we manage information security risks through a systematic and proactive approach.
• We identify, evaluate, and control risks that may impact our systems and operations through structured risk management processes.
• We maintain transparent and effective communication with internal and external stakeholders. By fostering awareness and a responsible management approach, we aim to minimize risks, reduce environmental impacts, and safeguard information assets against unauthorized access, alteration, or loss.
• We monitor, measure, and analyze our energy performance and set objectives to ensure continuous improvement and efficient use of energy resources.
